CHATBOTS ARE CHANGING CUSTOMER SERVICE?

Are virtual agents the solution to providing efficient customer service in the future? With explosive growth in AI technology, chatbots are becoming increasingly capable to understand and respond to customer queries. Some businesses are already implementing chatbots on their websites and social media platforms to handle basic customer service tasks

Social engineering techniques are a cunning form of manipulation that preys on human flaws. These crafty attackers harness our trust, often through ingenious methods, to compromise systems. Their toolkit is vast and constantly evolving, leveraging a range of tactics, from impersonation to emotional coercion. They construct elaborate scenarios desi